Resolv is designed to integrate smoothly with housing tech systems—no costly ERP overhauls required.
No costly system overhauls
Real-time data synchronization when released
UK GDPR and SOC 2 ready
Adaptable to your workflows
Central Complaints Hub
Integrations currently in development for the leading housing management and CRM platforms
Planned native integration with Salesforce's housing-specific platform for comprehensive case management and tenant relationship tracking.
Planned seamless connection with Microsoft's enterprise platform, leveraging Power Platform for enhanced automation and reporting.
Purpose-built connector planned for Civica's housing management suite, ensuring seamless complaint workflow integration.
Planned deep integration with Northgate's housing solutions, connecting complaints directly to property and tenant management.
Planned comprehensive integration with Orchard's housing management platform for unified complaint and tenancy oversight.
We're continuously expanding our planned integration capabilities. Have a specific system in mind?
Request IntegrationPre-built connectors mean faster setup and immediate value from your existing data
All complaint data unified while maintaining your existing system workflows
Bank-level security with full audit trails and compliance built-in
Our thoughtful approach ensures seamless integration without disrupting your existing operations
Planned modern API architecture to ensure real-time bidirectional data synchronization between Resolv and your existing systems, maintaining data consistency across all platforms.
Intelligent dashboard design that enhances your current processes rather than replacing them, ensuring staff can work efficiently from day one.
Flexible field mapping and transformation capabilities accommodate the unique data structures and naming conventions of your existing systems.
Carefully planned implementation phases and thorough testing ensure your daily operations continue smoothly throughout the integration process.
Map your current systems and identify integration requirements
Set up data flows and configure field mappings
Thorough testing in staging environment with your data
Smooth launch with ongoing monitoring and support
Enterprise-grade security and compliance built into every integration, ensuring your data remains protected and regulatory requirements are met
Full compliance with UK GDPR requirements, including advanced pseudonymisation capabilities to protect tenant privacy while maintaining data utility for complaint processing.
Privacy considerations built into every aspect of the platform architecture
Configurable data masking and pseudonymisation for analytics and reporting
Automated processes for handling data subject requests and deletion requirements
Our security framework is being designed and implemented to align with SOC 2 Type II standards, demonstrating our commitment to security, availability, and confidentiality controls.
Comprehensive security controls aligned with SOC 2 Trust Services Criteria
Ongoing assessment and improvement of security practices and controls
Independent auditing and validation of our security posture
Advanced authentication and authorization mechanisms ensure that only authorized personnel can access specific data and functions based on their organizational role.
Industry-standard authentication protocols with secure token management
Fine-grained access controls allowing precise data and function restrictions
Additional security layer requiring multiple verification factors
Flexible data residency options allow you to choose where your data is processed and stored, ensuring compliance with local regulations and organizational data sovereignty requirements.
Primary data processing and storage within UK-based secure facilities
Choose specific geographic regions for data processing based on your requirements
Meet specific regulatory requirements for data processing locations
Our comprehensive security framework protects your data at every stage of the complaint handling process, from initial submission through resolution and reporting.
AES Encryption
Uptime Goal
Security Monitoring
Framework Aligned
Every feature designed with security and compliance at its core